Testimonials

I was highly impressed by ALL the staff. The receptionists, both, were so charming, nice, and helpful. The Doctor was very professional, full of knowledge, and very thorough. He answered all of our questions, and took an interest in what we were asking. I would definitely recommend going here. 

Vicki S.

I can hear better than ever I have the right hearing aids for my life 😇

Lee H.

These people are great, they obviously care a ton. Thank you.

Laurie F.

Very knowledgable, thorough and pleasant.

Sharon D.

Thank you so much for selecting my son Chris Jellison for the donated hearing aids. He has only had them for a short time but I have already seen an improvement. Again Thank you so much.

Kim J.

Bill is genuinely concerned with helping his patients not only hear better, but live better. He takes the test me to fully understand his patient’s needs and concerns before making his recommendations. Choosing Bill to help you with your hearing needs would be the best choice you make today!

David R.

Stellar in every way! Efficient, professional, intelligent, and genuine people. Scott does wonders and created hearing plans for my wife and I. Remarkable technology we both love. Both ears work now!

Patrick B.

People were friendly and helpful.

Sharon H.

Knowledgeable and friendly

Robert K.

We love everyone at Valley Hearing. We always have a good experience. We both work for the school district and our hearing aids have made all the difference. What a quality product! I forget I have them in most of the time.

Janine B.

Very kind and knowledgeable.

Teresa K.

The staff was very professional and quick to get me in and out.

Eric G.

Easy process and Very informative Thank you

Kathryn S.

Very welcoming, I definitely recommend to others.

Delia M.

Easy process and Very informative Thank you

Carl H.

Very professional and through.

Betty J. Z.

The staff is professional! They made it a pleasant experience.

Marsha W.

Very helpful and professional from the administration of the appointment through testing and follow up.

Thomas S.

Absolutely wonderful experience! Would highly recommend. Staff was very friendly and knowledgeable. Will definitely be returning for my future hearing needs!!!

Tammy R.

My visit was great!!

Charlene F.

As soon as I got there, the doctor was very welcoming. I went in for a hearing test and I was in and out in about 15-20 minutes. I highly recommend if you need anything done hearing wise, this is the place to go

Bryce R.

The doctor was so kind and sweet. He explained to me what we were doing and alleviated my concerns. I felt heard and understood. Great place. Thank you!

Christina S.

Always there when you need them Been going to them since 2014

Jim S.

Valley Hearing Associates is the best! I have been a customer for years and I won’t go anywhere else. Thank you for all your help and what you do to make sure we can hear. Thank you Gary Pederson.

Gary pederson

Valley Hearing is the best I’ve ever been to and I’ve been to some that the people don’t treat you very good you won’t have to worry about that at valley hearing hearing

Rick Martin

Excellent and friendly service. Thank you.

kathy bilyeu

I would highly recommend Valley Hearing Associates. I brought my mom in for a hearing test and they were very kind and patient, explaining her hearing loss and how hearing aids would help. Anytime she has had a question or needed an adjustment, Scott has handled it immediately. It has made the process much smoother than expected.

Alyssa Thornton

They were so great and friendly. Thank you!?

linda wichers

Kind and welcoming staff, recommend to everyone!

tyler shannon

Exceptional service with a friendly staff

Carolee Moesch

Great service.

Douglas murphy

Valley Hearing in Ellensburg treats their patients with genuine compassion and respect, and owner Scott Wise’s thoughtful, kind approach sets an exceptionally high standard of care. This is the level of professionalism that builds trust and earns long-term respect in our close-knit community. If you or a family member have developed hearing concerns, Valley Hearing is an easy and confident recommendation for anyone seeking truly patient-centered, high-quality care.

Kelly Holiday

Received a comprehensive hearing test and immediate help with getting my hearing aids programmed for my current hearing loss. Scott Wise asked me what my goals were for my hearing and what I wanted from my hearing aids. He answered all the questions regarding my test results and the programming of the hearing aids. I am in the trial period re the adjustments and was told to let him know if any adjustments were needed so he could adjust now rather than later. It was refreshing to have someone who is willing to take the time to get my hearing aids functioning as good as possible for me.

twila

I have been a customer of Valley Hearing for about fifteen years. The staff is very professional.they always listen to my concerns. I wouldn’t even consider going anywhere else. They are GREAT !!

rick wyllys

Loved the overall experience! Very nice customer service !

Cheyenne Belanger

Great office and experience. . . from easy appointment setup with friendly reception to meeting with Dr Wise then testing. Highly recommend the office.

Susan Purdin

Made an appointment for my 95 year old mother to have a hearing check & new hearing aids. Valley Hearing was very caring, gentle & understanding with their treatment of my mother. What could have been a very stressful visit was a very positive experience. They carefully & thoroughly explained every step of the process & answered all of our questions. . New hearing aids are on the way and my mother, and I, are very happy to be dealing with Valley Hearing Associates.

Jerry Alldredge

Fantastic experience from the front desk with Eden, to the most wonderful hearing exam from Scott, one of the owners. Top to bottom the best, most accommodating, complimentary hearing exams I have ever had as an adult, today being the 7th hearing exam I have had in the last 15 years. I would recommend them to anyone. In fact, my Dad also tested today and gets new hearing aids to try in less than 48 hours! We were both excited to give Scott’s card to our good friend Tina on the way home today when we ran into her at Fred Meyer. Definitely top notch! Don’t wait. You will be very pleased.

Mindi Trevino

Great place, very friendly, fast and knowledgeable.

Bryan Koenig

I was very happy with the experience at Valley Hearing Associates, I will definitely go back there again. I highly recommend it.

David Clarke

From the first call I had of inquiries the receptionist was very friendly helpful and informative! When I walked in Dr. Scot called me my name even though he had never met me before! Very friendly and professional service and answered all my questions! So thankful for them

Russell Rumble

Everyone was very friendly. I was able to get into my appointment and get the hearing test done quickly. My results were explained to me clearly.

Kim Beck

Great friendly staff

Robert Lamb

Attentive staff and accommodating whenever I run out of filters.

Dominic Dannan

Great prompt service. I would highly recommend this business.

Jennifer Hackett

Everything going really well. Learning some new things, everybody is really nice and informative. They came highly recommended.

James Jones

Every one at VALLEY HEARING is always so friendly. I could never go to another hearing business.

Rhonda Griffin

Scott and his team are fabulous! Excellent customer service and quick to respond to any questions. 100% recommend!

c smith

I had a very welcoming experience at Valley Hearing Associates and would highly recommend them. Eden Collins is a pleasant and helpful Patient Care Coordinator. My appointment began exactly on time and was handled in an efficient and timely manner. I found the Hearing Instrument Specialist and Conservationist, Scott Wise, to be extremely knowledgeable, patient, thorough, and caring. I appreciated his friendly, kind, and professional demeanor. He immediately made me feel comfortable by showing interest in my concerns and providing thoughtful and intelligent answers to my questions.

Natalie Lefkowitz

Had a great 1st. visit. Looking forward to getting hearing aids

Paul O’Neill

Always friendly and super helpful with all my hearing aid needs great experience

Derek Bare

Hearing support through hearing aids, hearing monitoring. Scott and team do a great job keeping me going and able to hear and converse with others! Friendly and efficient staff.

Charles Schantz

Very professional and friendly, good service and explain things well. Willing to listen and respond to my individual concerns and needs.

Charlie McKinney

Gosh, it’s first class service in every respect! Whether it’s scheduling an appointment, servicing my hearing aids, problem solving them if they won’t/can’t reconnect, setting up my new phone with the app, losing/replacing one, every interaction with Valley Hearing is easy, efficient, and an excellent experience!

Joy Kaasa

Scott is awsome and the staff are friendly and helpful. I couldn’t recommend a better place to go for your hearing issues.

james brese

Friendly and efficient!

C Day

Super fast, easy, very nice staff great over experience.

Scott Person

Excellent service 👏 would highly recommend 👌🏽

Loran Burke

Very nice people. Very professional exam.

Mary Langley

Very pleasant and informative experience. I’m confident in the assessment of my hearing loss and the mitigations we plan on pursuing. Highly recommended

Doug Carey

Extremely friendly & knowledgeable I felt very comfortable

Amanda Savage

Scott has gone way out of his way to help me with my new hearing aids. He has been here for me every time that I requested help. This is my second hearing aid from him. He has given me time to try it out, and to be sure that it was the right one for my needs. He has been able to help me, even when I wasn’t in town. Scott you are the best! Thank you so much.

Jan Egbert

Great service!!!

Patrick Kavanaugh

These are the folks to visit for your hearing needs. Owner Scott was fantastic and receptionist Eden was friendly and very helpful.

Kevin Dwight

Staff was very friendly. The audiologist was thorough and explained the exam results very well, including my options. I appreciated the ease of scheduling my appointments online.

Brent Nierman

A delightful visit and my only problem with hearing aids solved. Would recommend Valley Hearing.

Carol Hornall

Availability and support!

Cynthia Hilburn

Even if I don’t have an appointment, they always get me in…Scott, Ashley and Eden go above and beyond….

Monte Heaverlo

Excellent customer service

Cindy

I got to come in today with my client and witness a wonderful blessing from Valley vision to Georgian Thompson. Georgeann has been a client for many years and with limited funds her hearing aids were failing. Valley vision and the staff were gifted a new set of hearing aids that they gifted to her. She was smiling and hearing like never before. This is the kind of business and kindness that we all need to show each other thank you Making my Client so happy. I would recommend this business to anyone the care and the compassion that she received was outstanding. God bless.

Kelley Dezarn

They were very good people and helped figure out what was going on.

Courtney Brining-Bell

Excellent service! Very friendly and efficient!

Beau Snow

My hearing problems was taken with a sincere determination to help me recieve the full attention of Sctt Wise who was able fiit me with perfect set of hearing aids!!! Including freqwent follow ups to make sure there are no problems for me. Thank you Valley View.

Joyce Haberman

Very good thanks 😊

Glen Dallman

There very friendly. Very helpful.

Bonnie Ward

The team at Valley Hearing Associates were amazing! Scott and Ashley were very personable and understanding to what my needs were. Well worth the drive time I had to see them. Thank you!

Brad Jenkins

I have been going to Valley Hearing for a few years now, I am so impressed by their person, professional customer relations and service. They take more interest in my hearing than I do, sad to say. Thank you for looking out for me and my ears.

Terry McIntyre

The staff here are amazing people. Without there assistance my elderly mother would have had a miserable trip seeing her great grandchildren after traveling across Washington State to visit them. Thank you to the awesome staff and a shout out to Eden for going above and beyond to make sure my mom could hear on this very important trip!!!!

Shari Withers

Great customer service and very knowledgeable!

Jim Ridgway

Prompt and courteous. Accurate information about hearing aids. Got me on the right track.

Gerry Williams

It was a very quick appointment and was able to get in fast and service was great and very friendly.

Bryce Herrmann

Great place to go for hearing tests and clearly explained results. Very kind patient and helpful!!! I will go back to Valley Hearing!!

SJ W

Another helpful visit with Scott, 3 month cleaning and some fine tuning on my hearing aids. Alls well for another 3 months!

Michael Shea

On behalf of my sister she said it went really well They were very caring about her condition after a stroke thanks

Neena Hite

The Valley Hearing staff is friendly, competent, and efficient. I experienced minimum waiting time for my appointment. Scott performed a thorough check of my hearing aids’ function.

Robert

My first visit to Valley Hearing was very good. They answered all my questions giving me great confidence in them. Their hearing tests were very thorough. They immediately found the problem with my hearing aids and are fixing it. I was impressed with all aspects of their service and will be using them for my hearing professionals from now on.

Bob Gonyea

Scott Wise was courteous, professional. The hearing test was explained well, carried out with efficiency, results were made clear to me.

Vivian Dunbar

Never a problem

Robert L Greene

Very Professional and I learned some things about hearing!

Tamara Caulkins

Scott always takes good care of Jack and I.

Mary Seth

great place to do business

Bill Rosbach

These folks are absolutely professional and welcoming. A+++

Michael Monteith

I have been very well treated and my appointment was extremely informative.

Sarah Nelson

The whole team made me very comfortable during my visit. I would recommend everyone to visit and check out their services. Ashley is highly professional and very knowledgeable looking forward to continuing visiting them for my hearing needs

John Costello

Very nice to work with.

rick williams

Nice office space, friendly staff

Aaron Cassell

Friendly, kind and very knowledgeable

mary hatch

Scott was very helpful and well informed. He knows his business and is very gracious about doing it. I was dubious about getting hearing aids but his reassurance was what I needed.

kieselnield

Excellent customer service, very helpful and friendly. Keep up the great atmosphere 👍👍

Bradley Summers